Q. Everytime I drain the water from the bathtub upstairs the bathroom sink in the basement starts to badly overflow. But I could leave water running in basement sink and it drains O.K. I snaked out the main drain and it still backs up out the sink after taking Bath. It does not back up through main floor drain at all. Need help with this one.

A. Run the snake the opposite direction. You are now running to towards the street. Run it towards the pipe coming from the upstairs. When you opened the cleanout plug, was it full of water? If not, the blockage was from that point back and not from that point to the street. Most people assume it is from where ever they are to the street so they miss this type of problem. Alternatively, you could take off some pipes and go from there down. Perhaps from the bathtub trap down. Perhaps from the bathroom sink down.

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Q. I have a clogged toilet i have used plunger with no results what kind of chemical drain cleaner can be used for clogged toilet?

A. Need to have cleaned by professional. Sorry. You could try a eel made for toilets sold at hardware stores. Are you using the plunger 6-8 firm plunges?

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Q. Hi, I had never had problems with our dryer vent at my townhouse while I lived there for the past 6 years. Two months ago we rented the townhouse to a couple. 3 weeks ago we heard the water sloshing sound when the dryer was on and the tenants’ clothes wouldn't get dried. We called the dryer vent cleaning crew and he was not able to fix the issue. We called Roto Rooter and the technician was able to drain out 50 gallons of water from the dryer vent and the dryer was working okay. But just a week later, the water sloshing sound returned and dryer vent is filled with water again. What could be the problem here? It is the vent itself leaking water? Or is it the dryer that causing the issue? What is the proper fix? Our dryer vent is under the ground from inside house to the side of the front door. It is only about 12 feet in length. The flap on the vent cover is working properly. We live in Southern California so it is not that cold. Thanks in advance for your help. Sam

A. From the volume of ater and the fact your vent is undergrounf for art of it's run, I'd say gound water or rain water has found a path into your vent line.Short of ripping out the underground section of vent lineis there any way to re-route a new vent line to the outside and stay ABOVE the slab or floor? You might check if any down spouts are emptying out close to the house near the vent line-an extention on the downspout to route water away from the house may help, but I think your underground vent line has rusted or cracked and is letting water into it.

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Q.

A. All Drano products are safe for disposers EXCEPT Crystal Clog remover. Most of the over-the-counter products are similar.. Check the LABEL!!

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Q. Ok I had to give my baby brother a bath in the shower I have a drain sorta like built into the floor. It used to twist of but now its stuck My baby brother took a dump in the shower (ewww i no) Some of it went down the drain How do u clean something like that? My shower reeks >.> Help please lol.

A. Probably, the drain waste pipe is choked. A normal waste trap shold not be deeper than 600mm (British Code) and should be reachable with bare hand to clear the dump suffocating the pipeline. Use a flexible tube or thick wire to dislocate the stuck substance by pushing it into the pipe if needed.. Another method is to fill up the drain and trap with water and use a suction hand pump to push the compressed water down the pipe directly forcing the choke to clear.

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Q. I was cleaning a clogged drain in my second floor toilet, when the snake came off the the auger and went inside the sewer line. How do I retrieve it?

A. There's a retriever bit that goes on the end of a snake that will grab the broken piece so you can pull it out.

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Q. I just had full Central A/C (compressor, air handler and duct work) replaced last year. My unit stopped working and the service man said it was not under warranty since it was the drain line was plugged. Shouldn't that have been cleaned when the unit was installed? Or does debris clog up that soon? How much would cleaning a drain line normally cost?

A. If my drain line gets plugged i have a pan under the unit to catch the water either change the filter more often or buy a better quality filter the charge to clean the drain line is a service call

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Q. I had a proffesional duct cleaning company brush the ducts, fog the system, clean the coils and fan in air handler unit, and there is still odor when system is on. Is there any deodorizer or air sanitizer on natural basis?

A. Mix a handfull of baking soda with a glass of vinegar and either pour/spray it over the coils. Let it run into the evaporator tray also and down the drain hose. Will freshen and deodorize.

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